Privacy Policy
This Privacy Policy explains how Mobile App Media 101 ("we", "us", or "our") collects, uses, discloses, and protects information when you use the Wolf Inc. mobile and web application (the "Service"). Wolf Inc. helps short-term rental hosts and their teams manage properties, reservations, cleaning work, inventory, collaboration, communications, and related operations.
1. Information we collect
- Account information: email address, display name, account identifier, authentication information, and sign-in timestamps.
- Property and operational information: property names, addresses, descriptions, images, access instructions, amenities, house rules, inventory, cleaning tasks, issue reports, team assignments, and collaboration records.
- Reservation and guest information: guest names, contact details, stay dates, guest counts, reservation references, arrival information, special requests, prices, payouts, currency, and calendar data that you enter, import, or synchronize.
- Files and media: property photos, cleaning or issue photos, and reservation documents or images that you choose to upload or analyze.
- Communications and AI content: messages, prompts, drafts, conversation history, and relevant property or reservation context used when you request AI-assisted features.
- Subscription and purchase information: subscription product, entitlement, purchase status, renewal or expiration status, and store transaction metadata. Payment-card details are handled by Google Play or the Apple App Store and are not received by Wolf Inc.
- Device and usage information: device and platform type, push-notification token, app interactions, feature usage, diagnostics, and analytics identifiers. The Android app may access an advertising identifier for analytics and measurement; Wolf Inc. does not display third-party advertising.
2. How we use information
We use information to:
- create and secure accounts, authenticate users, and provide the Service;
- store and synchronize properties, reservations, calendars, tasks, inventory, and team activity;
- send service, collaboration, reminder, and push notifications;
- process, restore, synchronize, and manage subscriptions and feature entitlements;
- provide requested AI-assisted drafting, reservation import, and property-management features;
- measure feature usage, troubleshoot problems, prevent abuse, and improve reliability;
- enforce our terms, protect users and the Service, and comply with legal obligations.
3. When information is shared
We do not sell personal information. We may disclose information:
- to people and teams you invite to collaborate, according to the access you grant;
- to service providers that process data for us, including Google Firebase services for authentication, databases, storage, messaging, hosting, and analytics; Google and Apple when you choose their sign-in services; RevenueCat for subscription purchase, entitlement, restoration, and customer-management services; OpenAI for requested AI features; and EmailJS for transactional email delivery;
- to calendar or reservation providers when you choose to connect or import data from those services;
- when required by law or necessary to protect rights, safety, security, and the integrity of the Service;
- as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.
4. Your choices and permissions
You decide what property, reservation, guest, file, and photo information to provide. Device settings let you manage camera, photo-library, file, and notification permissions. You can sign out of the Service and may contact us to request access, correction, or deletion of your information.
5. Account and data deletion
You may request deletion of your Wolf Inc. account and associated data by following the instructions on our Account Deletion page or emailing mobileappmedia1001@gmail.com from the email address associated with your account. We may verify your identity before acting. We will delete or de-identify account data unless retention is reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, or enforcing agreements. Data stored in backups may remain until those backups are overwritten in the ordinary course.
6. Data retention
We retain information while your account is active and as needed to provide the Service. Retention periods vary according to the type of data, operational need, contractual commitments, security requirements, and applicable law. When data is no longer needed, we delete or de-identify it.
7. Security and international processing
We use reasonable technical and organizational safeguards, including access controls and encryption in transit. No system is completely secure. Information may be processed in countries other than your own, where privacy laws may differ.
8. Children
Wolf Inc. is a professional property-operations service intended for adults and is not directed to children under 18. We do not knowingly collect personal information directly from children for their own use of the Service.
9. Third-party services
The Service may connect to third-party sites, calendars, platforms, or services. Their privacy practices are governed by their own policies, not this one.
10. Changes to this policy
We may update this policy as the Service or applicable requirements change. We will post the revised policy here and update the effective date.
11. Contact us
For privacy questions or requests, contact Mobile App Media 101 at mobileappmedia1001@gmail.com.
Account deletion: Visit the Account Deletion page for request instructions.